Where can I find the best rates?
Our best rate guarantee and promotions are available at http://hochiminhcity.capribyfraser.com/en/offers.html. or via our Reservation Department. Contact us by phone on +84 8 5414 5555 or by e-mail at firstname.lastname@example.org
Facilities And Services
Are there fitness facilities provided?
Yes, there is a 24/7 fully-equipped gym.
Is internet access provided?
Complimentary wifi access is available throughout the property
What is the check-in time?
What is the check-out time?
The check out time is at 12:00. Should you like to request for a late check out, kindly check with our Client relations executive.
What time is breakfast served?
Breakfast is served from 6:00 - 10:00 AM at our all-day dining restaurant.
What are the available dining options?
Guests can choose from multiple dining options such as the in-house Caprilicious Restaurant. There is also a neighbouring sushi bar, nearby international restaurants, and more nearby meal options at Parkson's and Cresent's food court
Are laundry services provided?
Yes, all apartments are equipped with in-room washer and dryer. In addition, we also provide laundry and dry cleaning services.
What are the type of beds provided?
King size and twin-sized beds are available upon request.
Are baby cots and extra beds available?
Baby cots are free of charge and extra beds are available at VND645,000++ per bed.
Are newspapers provided?
Yes, daily newspapers are provided at Caprilicious, our all-day dining restaurant.
Are the residences handicap-friendly?
Unfortunately, we do not offer handicap-friendly facilities. However, we are working towards bettering our services.
Is on-site parking available and what is the cost?
Yes. 1 complimentary car park lot is provided per apartment.
Is airport shuttle service provided?
One-way airport transfer service is available at VND752,500 per car.
What is the reception operating hours?
The reception, concierge and security services are 24/7.
Is it possible to store my luggage at the hotel before check-in?
Yes, you may leave your luggage with our concierge.
How do I get to the hotel?
Pick-up service can be arranged at USD35 per car. Alternatively, you may wish to take a Taxi from the airport. The approximate travelling time from the airport to Capri Ho Chi Minh will take approximately 45minutes depending on traffic conditions.
Are there any recommended attractions in Ho Chi Minh?
There are lots to see and do in Ho Chi Minh and Vietnam, each offering different and unique experience. Check out the attractions http://hochiminhcity.capribyfraser.com/en/attractions.html or check with our Client relations Executives for recommendations.
Are pets allowed?
Yes. However, terms and conditions apply.
Are there any recommended shopping destination?
Guests can expect many shopping and entertainment options at the nearby Parkson Paragon, Cresent Mall, and Robins.
Where is the closest bank, ATM and exchange office located?
Eximbank and Agribank are accessible within 5 minutes of walking. There are also ATMs located at the nearby Parkson Paragon.
What is the cancellation policy?
For a stay of seven nights and below, a cancellation charge of one night's rental will apply at the daily rate for requests received within 48 hours to arrival date.
For stays ranging from eight to twenty nine nights, a cancellation charge of three nights' rental will apply at the daily rate for requests received within 7 days to arrival date.
What is the maximum number of guests allowed in each residence type?
Each apartment covers the following number of guests:
Studio Apartment: 2 guests
1 Bedroom: 3 guest
2 Bedroom: 5 guests
Kindly contact our reservations department for further request or clarification